Hair extensions need extra care, to give back the nutrients and natural oils the scalp and root no longer provide.

Washing Hair Extensions

Before you wet your hair extensions, always brush from the ends and to roots/scalp. This is to ensure that there will be no knotting of the hair when you wash your hair. Be sure to use a sulfate-free shampoo and conditioner as normal drugstore hair care products can dry out your hair extensions. Tape extensions should be washed no more than twice a week.

Wash your hair extensions in a downwards motion, allowing the water to flow from roots to the ends of your extensions.

Gently massage the scalp ensuring you reach underneath each extension bond/weft.

Your Conditioner needs to hydrate and add moisture to your hair extensions. Conditioner and any other moisturizing oils only need to be applied from the neck area down. We advise to deep condition your hair extensions every second week as this will prolong the life of your hair extensions.

Wet hair/extensions are extremely elastic and your hair extensions can snap, slide or fall out when brushing wet.

Only use Extensionaire approved product on your hair extensions! We have formulated our own hair care series that includes a shampoo, conditioner and silver shampoo for use with your hair extensions that is free of sulphates, parabens and amonia. Nourishing your hair extensions while maintaining the beauty of your natural hair.

*Your hair can be washed 48 hours after installation of tapes/bonds. Weaves/NBR can be washed immediately.

Clip-in/Ponytail hair extensions don’t get as oily like your natural hair as they are not attached by your scalp and therefore don’t need to be washed as often as tapes.

Clip-ins/Ponytails can be washed every 15 wears, depending on how much product you use on them. Before you wet your extensions, always brush from the ends and to roots/scalp. This is to ensure that there will be no knotting of the hair when you wash your hair.

Fill your sink with luke warm water, one squeeze of shampoo into the water and wave the water around to ensure the product is evenly dispersed. Hold the top of the wefts in one hand, dunk them into the water and gently work the shampoo into the hair with your fingers with light strokes. Empty the sink and rinse the wefts till the water runs clear.

Take a generous amount of conditioner and apply on each bundle of wefts from top to bottom, massaging the product thoroughly into the hair. We recommend leaving it on for at least an hour or overnight. Rinse out each weft thoroughly and be sure to use cold water on the hair for the last 10 seconds – this will help close the cuticles of the hair, sealing in moisture and making the hair extensions sleek and nourished.

Only use Extensionaire approved products on your hair extensions! We have formulated our own hair care series that includes a shampoo, conditioner and silver shampoo for use with your hair extensions that is free of sulphates, parabens and amonia. Nourishing your hair extensions while maintaining the beauty of your natural hair.

Drying & Styling Hair Extensions

You should brush your hair extensions throughout the day to avoid any natural knotting. Letting your hair extensions dry naturally will prolong the life of your hair extensions as it will not be damaged by excessive heat Your hair dryer and heat tools should not exceed 180°, this is to prevent any water in the cuticles from boiling and forming blisters on the hair shaft.

We strongly advise that you use a heat protection spray on your hair extensions. Keep in mind that it can become very easy to over product you hair extensions and this is when they can become drier, start matting and even start breaking. This is the direct result of using too much product or high concentrate of iron levels in running tap water.

Hair extensions are not for the wash-and-go lifestyle, you need to heat style them for that sleek and soft finish.

Clip-in hair extensions dont necesaraly have to be heat styled every wear as you un-clip them before bed and can store them as they are and clip them in the next morning.

You should brush your hair extensions throughout the day to avoid any natural knotting. Letting your hair extensions dry naturally will prolong the life of your hair extensions as it will not be damaged by excessive heat Your hair dryer and heat tools should not exceed 180°, this is to prevent any water in the cuticles from boiling and forming blisters on the hair shaft.

We strongly advise that you use a heat protection spray on your hair extensions. Keep in mind that it can become very easy to over product you hair extensions and this is when they can become drier, start matting and even start breaking. This is the direct result of using too much product or high concentrate of iron levels in running tap water.

Hair extensions are not for the wash-and-go lifestyle, you need to heat style them for that sleek and soft finish.

Bedtime for your Hair Extensions

Extensions should be brushed out, starting from ends to the scalp and a 100% dry, especially at the bonds.

NEVER go to bed with wet hair extensions, doing this will cause matting of the hair. Put your hair in a top bun or loose plait before hitting the sack. A Silk pillowcase or hair cap will prolong the life of your hair extensions.

We advise that you remove your clip-ins before bedtime and store them neatly for the night.

Colouring Hair Extensions

Our extensions are coloured with a multi-tonal adapt coloring system, which means that there are subtle highlights and lowlights, lighter strands and darker strands throughout each set. This gives the shades movement, dimension, and depth. It also ensures that the hair extensions blend with your natural hair even if your hair color is a few shades off. Extensionaire Hair can be coloured but at OWN RISK, we suggest that you do a strand test before colouring all the extensions. Hair extensions, in general, can be coloured darker, but we do NOT recomend any bleaching or colouring on our hair extensions.

Swimming with Hair Extensions

YES! You can swin with hair extensions, but please do take care! Before you go swimming, wet your hair extensions and apply a leave-in conditioner or moisturizing oil. Apply this as close as possible to the top of the tape/bond without actually applying any to the tapes/bonds. Avoid long exposure to chlorine and salt water. Immediately after swimming rinse your hair extensions at the poolside shower or bottled water. It is advised that you wash and deep condition your hair extensions the same night you went for a swim in salt or chlorine water.

Swimmimg with clip-in hair extensions may be tricky as you would add weight to the clips and tug at your folicles causing discomfort, or worse a weave floating in the water. If you do end up at the poolside or the beach with your clip-in extensions we would advise that you tie them in a high bun.

Removing Tape Hair Extensions

Never try to remove your extensions by yourself without proper knowledge. You may cause damage to the tape bond and to your own hair. You can purchase the Extensionaire Tape Remover for safe, no residue, no stickiness, and no pain. Using products other than a professional bond remover can cause a breakdown of the tape bonds which will eventually cause shedding.

Blending Hair Extensions

Hair extensions can be used to add volume and or length. In order for the hair extensions to blend seamlessly with your natural hair you need to make sure that there is enough hair extensions to hair raitio.

  • 20 tapes are advised to add volume only / colour
  • 40 tapes can be used to add lenght for thin and layered hair
  • 60 tapes are advised for thin to medium thick hair, adding lenght and a full volume
  • 80 tapes are advised for thick hair adding lenght and volume

We often receive questions about our hair extensions, affordability and much more. Here is your most common FAQ. If you can’t find the answer to your question here, please feel free to contact our Extension Specialists at Customer Care. 

Why are your products so affordable?

We get asked this question ALOT!

Extensionaire is run by dedicated, determined and passionate TEAM of Women. We believe that EVERY Woman has the right to look and feel beautiful. Extensionaire hair extensions are Superior Quality, 100% European Remy Hair sorced from Eastern Europe. European hair (Russian) refers to Caucasian hair from the Western World, predominantly Russia.

Our mission for Extensionaire is driven by our passion to supply the highest quality hair to the woman of South Africa, and this has allowed us to keep our prices well bellow that of the market.

How long will my hair extensions last?

European Remy hair is considered the finest quality of human hair, as the cuticles are kept intact, aligning and preserving the haircuticles in a unilateral direction ensuring the natural look and feel of hair extensions. Extensionaire hair extensions can last up to 12 months with proper aftercare and maintanence.

How do I choose what method is best for me?

Extensionaire hair extensions are European hair (Russian). The hair has a fine denier and can be used by most hair types, so all that is left to consider is your lifestyle.

Do you work out, swim, or play sports on a regular basis? Then Clip Ins will be your go-to method.  Clip-ins can easily be taken out for the duration of those activities and clipped back in when needed.

How do I know if the colour will match?

Choosing a color for your hair extensions can seem like a challenge. You may be unsure what color your natural hair really is, or you might be wondering what color actually suits you best. Extensionaire has tried to make the choice as easy as possible for you.
We offer a large selection of different colors, our extensions are coloured with a multi-tonal adapt coloring system, which means that there are subtle highlights and lowlights, lighter strands and darker strands throughout each set. This gives the shades movement, dimension, and depth. It also ensures that the hair extensions blend with your natural hair even if your hair color is a few shades off.
We have made every effort to ensure accurate colour display on our website, however, we can not guarantee a 100% match. If you are still uncertain, you can also take a picture of your current hair color in natural lighting (NOT IN DIRECT SUNLIGHT) and email/WhatsApp it to our customer care specialists. They will give advice and assistance in finding the hair color that is perfect for you!
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